Whether you’ve decided to outsource payroll for the first time to increase efficiencies, accuracy and compliance or are switching vendors, you’ll quickly discover there are lots of companies on the market to choose from. And Gusto is one of the most popular vendors. But if you’re reading this, you’re also considering Complete Payroll Solutions.
Complete Payroll Solutions has been providing payroll solutions to thousands of companies since 2003. We know that may make us biased when talking about payroll vendors, but we also know we’re not the best solution for every business. Since it can be overwhelming to compare vendors to find the right fit, here we’ll compare Gusto and Complete Payroll Solutions in several areas, including:
After reading this side-by-side look at Gusto versus Complete Payroll Solutions, you’ll have the information you need to choose the right payroll provider for your business.
As you evaluate Gusto versus Complete Payroll Solutions, it can be helpful to compare the two companies in several areas before you decide on a provider.
Both Gusto and Complete Payroll Solutions offer several packages based on your needs and budget.
Gusto offers an “all-in-one people platform” that includes payroll processing and tax filings as well as other workforce management solutions like time and attendance, HR and employee benefits. It gives employers the option to choose between 4 plans depending on your needs and budget.
Like Gusto, we offer 4 packages to give you choices when it comes to payroll and other services you want included. That’s because each of the packages includes payroll processing and tax filings as well as integrated time and attendance, HR and benefits support depending on what you choose.
Next, we’ll break down what both Gusto and Complete Payroll Solutions charge.
The pricing for Gusto’s payroll packages is based on a per employee per month fee. The costs vary depending on which package you choose.
Like Gusto, we provide transparent pricing on our website so you can understand which package may fit your budget. Our costs are:
In addition to integrated packages from the two companies, both Gusto and Complete Payroll Solutions offer integrations with third-party tools to further enhance workforce management.
Gusto integrates with several popular tools, including accounting programs like QuickBooks, time tracking, point of sale programs like Clover and Shopify, business operations software and learning and development platforms. The website includes a list of all integrations.
Complete Payroll Solutions also integrates with a collection of add-on HCM modules to help you build the ideal solution. Unlike Gusto, we offer direct interfaces with programs such as time and attendance platform Swipeclock, CareerPlug applicant tracking and onboarding, and Employee Navigator.
Getting up and running with payroll should be easy so you’ll want to find out what’s needed from you, how long implementation should take and what type of support you’ll get.
If you’re transitioning from another payroll provider, Gusto’s website says that they work hard to make it as easy as possible. In some cases, Gusto offers white glove service, meaning they work with your current payroll provider to transfer all the data over for you.
Once you’re up and running, Gusto says they’ve designed payroll to be run in minutes with just a few clicks.
No matter what payroll package you choose, Complete Payroll Solutions can set up new clients in about 2 or 3 days for smaller and mid-sized businesses. We will simply need to collect some basic company and employee information from you to get started.
To help with the process, you’ll be assigned a new client representative who will help you every step of the way until you run your first payroll.
While both Gusto and Complete Payroll Solutions offer online payroll for simplicity, you may still need to reach them with questions so understanding the support they offer can be important.
Gusto has two offices based in San Francisco, CA, and Denver, CO. Their website also offers several ways to get in touch with the company:
For those who prefer a self-service approach, customers can access an online help center for information.
A big difference between Gusto and Complete Payroll Solutions is that with us, you get a dedicated new client representative who will stay with you through your first payroll, at which point you’ll be assigned a permanent certified payroll specialist. With this approach, you’ll have access to the same contact who knows you and your business each time you call. These individuals are available by phone Monday through Friday.
We also have office locations throughout the Northeast if you want the option to speak with someone face-to-face. Or you can email us as well.
When comparing Gusto and Complete Payroll Solutions, they both offer payroll processing plus additional time and attendance, HR and benefits administration depending on the package you select. But there are key differences between the companies that may make one a better fit for you.
Gusto may be best for your business if you:
Complete Payroll Solutions could be the right choice if you:
If it sounds like Complete Payroll Solutions may be a fit for you, the next step is to read our article about our 4 payroll packages.